R+D+i: Center of Innovation and Technology
In an increasingly competitive and changing environment innovation becomes an essential element when the time comes to put forth value proposals that generate important advantages over the competition.
Our professionals develop a continuous work of listening for finding new solutions and ways to respond to our customers' current and future needs.
At Vector we offer innovative solutions and answers that endow our projects with that creative value we are constantly striving for.
At Vector we are wagering on R+D+i with our direct collaboration with Banco Santander, the Polytechnic University Carlos III, IIC and other entities and centers of innovation in innovative projects in the financial, retail and utility sectors, among others. We provide solutions in every aspect of the business sector: the banking office of the future, smart energy, innovative customer relation models, including the customer's point of view in internal processes, etc.
SEMOSA (Single European Mobile Services Area) is an open innovation platform for ubiquitous mobile applications and service providers, aimed at European interoperability of reliable applications and services, such as paying with mobile phones.
SEMOSA's main goal is to provide a platform and an open development tool set for applications and mobile phone service providers that enable interoperability in the territory of the European Union. Currently we are facing a high degree of fragmentation in the mobile phone application industry. There are many technological platform suppliers competing against each other, such as mobile device manufacturers, and we are seeing that the services provided by mobile phone operators, financial institutions and companies are on equal standing, with none of them having common standards, platforms or practices. In this regard, the SEMOSA project aims to standardize the implementation of secure mobile applications and services by developing, implementing and administrating all of the applications generated under common standards and with the same degree of security.
SEMOSA's goal will be to allow easy ecosystem development and interoperability for the secure services by providing open interfaces and common tool kits. SEMOSA will be an open platform, an open software development system that will publish service and API interfaces. For starters, this software system makes developing mobile applications easy for users of the service and helps service suppliers (such as financial institutions) provide their capacities as plug-ins. Application service providers (ASP) will be able to develop NFC compatible applications without knowing anything about SIM card technologies and standards. It will also enable them to connect and interact with a trusted service such as a payment application or mobile identification document.
An open and standardized platform will offer the same integration with the platform to anyone and enable them to add specific features or functions. This will open the door to new innovations that SEMOSA may not have thought of. In the long-term, the ecosystems will have software or modular components that are available either commercially or as open code, or both.
The main goal of Bank4elder is researching new platform access models for each of the banking service platforms, such as web portals, ATMs, mobile phone portals and DTT channels. These developments will improve the functionality, usability and accessibility of said platforms for the target group of end users over 65 years old.
There are 7 institutions in four European countries collaborating in the project, not counting several associations for the elderly, and it is co-financed by the Ambient Assisted Living Program, which supports policies aimed towards improving the quality of life of the elderly and strengthening the industrial base in Europe by using Information and Communication Technologies (ICT).
Besides coordinating and heading up the consortium, Vector will be in charge of developing the new interfaces for web channels and automated teller machines that will be developed based on the requirements made by real users belonging to the associations for the elderly that participate in the project. Vector has worked together with the other developers on the design concept of the solution for attaining coherency among the different access platforms.
The goal of the initiative is to reduce usability issues by more than 80%, increase the user satisfaction level to around 95%, and increase use of the channels mentioned above by the target group by 7% for ATMs and 20% for websites.